What is Voxcloud's hosted dialler?
Voxcloud's hosted dialler is a web based predictive dialler hosted in the cloud using our robust UK wide IP network as its backbone.
Voxcloud's hosted dialler is designed to make large amounts of phone calls. It will only connect your agents with successfully answered phone calls which drastically reduces the time your agents spend manually dialling, listening to ring tones or voicemails. Built in software filters your data to allow agents to efficiently speak to as many customers as possible, increasing their talk time.
Why Voxcloud's hosted dialler?
- Increase agents talk time from 15 to 45 minutes per hour
- Flexible & 100% scalable
- No license/per seat fees
- No hardware to purchase
- No maintenance contracts
- Save time & money
- Fast, easy deployment
- Low cost calls
- Unlimited number of campaigns
How does it work?
Your Voxcloud Predictive Dialler is hosted on its own server within our extensive IP network. You connect to it using an easy to use web interface to upload data, create campaigns and view the real-time monitor screen.
Each sales agent connects to the service using a softphone (supplied F.O.C.) on their computer, IP desk phone or even an existing phone system.
Who benefits from a Hosted Dialler?
Spend more time talking and less time dialling, leading to more sales. Talking to prospects rather than answer machines will boost sales agent morale.
Using Voxcloud's hosted dialler allows you to gain great insight into call statistics and data performance to better direct your campaign strategy.
Get a real time insight into agent performance so you can deliver better campaign results.
Get greater visibility of team performances, allowing you more time to work on your business, not in it.
The Benefits of the Voxcloud Hosted Cloud Dialler
Unlimited users can connect to our hosted dialler.
Web Based Client Area
Access your account from anywhere in the world with an internet connection.
Easily Add or Remove Users
Voxcloud is designed to scale up or down with your staffing needs.
Only pay for what you need and no more.
View and download reports to help towards Key Performance Indicators (KPIs)
Easily set callbacks when its convenient for your customers
Support & Helpdesk
Raise support tickets for helpful advice or assistance on configuring your services
No need for expensive onsite equipment, everything is hosted in the cloud.
What makes Voxcloud the Best Hosted Dialler Service?
Voxcloud knows what it takes to build and deliver a scalable, reliable VoIP and hosted dialler service. All our staff are highly trained in SIP and VoIP technologies.
Voxcloud have created and developed a range of VoIP technologies that are used by businesses of all sizes. We want you to be confident in your decision to use our services which is why every product has been developed to the highest standards.
Voxcloud's IP network is privately owned and locally managed across multiple UK based data centres. We interconnect with leading Tier 1 network carriers to ensure our VoIP and Hosted Dialler service is reliable, always available and provides crystal clear speech.
When you need help, you can rest assured that one of our highly trained support technicians is on hand to offer practical help and advice. Support is included within our monthly hosting fee.