Softphone for Windows

With its sleek and intuitive user interface the Voxcloud Softphone for Windows looks good and is easy to use.

All the commonly used functions are on the home screen and ready to go.

The top right of the screen tells you you are connected (green tick) and your extension number.

Shows the number of the person you are talking to and a duration timer.

When you are in a call there are some options:

• Hold: Puts the call on hold and plays music on hold to the person on hold
• Transfer: Transfer the call to another extension in your business or an external phone number
• Keypad: Shows a keypad for in call dialling, e.g. to navigate through auto-attendants or IVRs
• Mute: Mutes your microphone

When you press any of the in-call options, the selected button turns yellow showing you it is active, simply tap it again to resume normal operation